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IT Desk Side Analyst

2020-10-01 13:00:13
Organisation: Our customer is currently searching for a IT Desk Side Analyst. You will manage and resolve Level 2 IT Desk Side Incidents and Requests to completion within service level objectives. Support setup and operation of Business Projects. Resource IT projects on behalf of locations. Job Description: Desktop Support - Service Delivery Tasks: Manage assigned tickets effectively to SLA, regular update of notes with required details and communicate with user on progress...