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Support Specialist

2019-07-10 15:45:41
Project: The Retail Technical Support Specialist uses a broad background of Mobile device and application support to resolve escalated and high visibility technical issues across the Retail Store landscape in a global operating environment. - Provide timely and effective resolution to support requests based on internal and external service level agreements (SLA) - Ability to triage, troubleshoot and fix problems and incidents – using vendor and third-party tools and technical support where required...